Family Activity Days Out FAQ's| The Kingswood Trust

Family Activity Days Out - Questions Answered

Family, School, Community and Corporate Questions Answered

Find out more about family activity days out, school activity programmes, corporate team building days, and community group activity days and stays by reading our frequently asked questions. If you can’t find the answer to your question here, please give us a call on 01902 558132 or fill in our enquiry form – we will be happy to help.

Can I visit The Kingswood Trust before I book?

Yes, we welcome anyone wishing to have a tour of the site prior to booking. We can also tell you about prep days and open days when you can visit us.

How do we know we will get a quality experience?

All our family days out and school programmes are carefully planned and organised with the customers needs at the centre of our work. The Kingswood Trust holds the Learning Outside the Classroom quality badge and we are happy to provide recommendations from others who are very happy with our service. Check out our Facebook page, ”The Friends of Kingswood Trust” to see what people are saying about us.

How do I make a booking?

Please get in touch to discuss your requirements, check availability and for a detailed quote. Give us a call on 01902 558132 so we can tailor your visit to meet you needs. Alternatively email us at Kingswood@wolverhampton.gov.uk with your contact number and we will call you right back.

How many people can you accommodate?

We have 70 beds in our centre, so for a residential we usually work on groups of up to 60 children with accompanying adults.

On day visits we can accommodate up to 90 children. Larger groups can be catered for on request.

For family activity days out we can accommodate 200+ people.

Our charges are based on a minimum group size of 30. If you have a smaller group, we will always try to accommodate you.

Where do teachers and pupils sleep?

Children sleep in girls or boy’s rooms or can have mixed rooms where the age makes it appropriate to do so. Schools organise their own bedrooms, ensuring groupings will work well and friendships are considered.

Depending on the age group and makeup of the group, staff can choose to sleep in the bedrooms with the children or close by in separate privacy rooms. In all cases the safety and welfare of both children and staff is a priority.

Day alarms are on all external doors so that staff are quickly alerted if children attempt to leave the building.

Do we bring sleeping bags on a residential stay?

All laundry is provided to maintain the high standard of hygiene throughout our sleeping areas. We don’t allow visitors to bring in their own sleeping bags or bedding.

What do we get included in a residential trip?

We provide all activities, equipment, instruction, meals (except packed lunch on day one) and accommodation and of course all the help and support you need. Be prepared for fun.

What help can you offer in preparing for a visit?

We provide a full package of information and proformas for organising , planning and evaluating your visit, including kit lists, letters for participants and general information. We are available on the end of the telephone to help and ensure you have a great experience, whether it’s a family activity day out, school visit , community activity or corporate day.

What about children with Special Educational Needs and Disabilities?

Our site and buildings are fully accessible and to DDA standards and staff are trained to work with people of all abilities. We pride ourselves on a tailored experience to ensure that everyone has a great time. A pre visit meeting or conversation will ensure that we meet your groups or individuals needs. Please request our inclusion and equal opportunities policies for more information.

Do you have an allergens policy?

Yes we do. Catering and meal times are a key element of the Kingswood Trust experience. Our food meets healthy school standards, our kitchen is rated 5*. Our allergens policy is available and all our meals have detailed information about the allergens they may contain. Prior to booking you will be asked for dietary and medical information (where appropriate to the visit) Our house manager, Frances will provide you with all the necessary information and ensure that you and your group are expertly catered for.

What happens if we have to cancel?

We make our cancellation policy clear and available at the time of booking and this can be viewed on our website. Wherever possible we will help you to rearrange your visit and avoid financial loss to either party.

Do you have a code of conduct policy?

Yes – it is helpful for all parties to know what is expected of them. This is available on request.

What happens in bad weather?

The chances are that your group will experience at least some rain or bad weather during your trip. If children have enough layers and waterproof clothing they are generally happy to undertake outdoor activities undeterred by the British weather! Indoor areas are available for mealtimes and when needed.

Do you operate all year round?

Yes, we take advantage of the seasons and the weather. There is no such thing as bad weather at The Kingswood Trust. We have a good supply of wellies, waterproofs and hats, gloves and scarves to enable all year-round activities. Autumn and winter residentials in our natural spaces offer great opportunities. Going on a winter residential allows time for learning and development to be embedded back in school. We know residentials have a long-term impact on students’ progress and attainment when followed up on their return to school.

What is your payment procedure?

Once you agreed your dates, you will have up to 14 days to complete and return your booking form and then 28 days to pay your invoice. If your numbers increase, you will be invoiced a top up amount. Groups are charged on a minimum of 30 children, unless you have arranged for a different type of visit for small groups. We recognise that schools won’t know exact numbers at the time of booking, so we will ask for an approximate expected number.

We had a very enjoyable day, well organised and professionally run with great staff. There was laughter and nonstop chatter, from start to finish.

- Elizabeth Birch, Cheltenham Ladies College Guild.

Thank you for letting us do all the activities and have fun. I liked doing the peg trail and tree climbing. I want to go again because it was so good.

- Sophie (Aged 6).

The Orb was ideal for all our needs with space for the 15 of us to eat together, perfect for group activities and families. I think we would struggle to beat it on quality and value for money.

- Max Woollard from Cheshire.

Volunteering at The Kingswood Trust makes me feel valued and confident. It was great fun, giving the pets their breakfast and discovering freshly laid eggs in the chicken coop. Thank you for such an amazing opportunity.

- Juliet (Aged 12).

My favourite activities were the rope course, the midnight walk and the air raid shelters. Thank you for letting us stay for a night and meet the animals. You looked after us so well.

- Johnnie (Aged 7).

The Kingswood Trust is a great place to visit and volunteer. Working at the Trust has helped me become more confident and now I am now in full time work

- Stuart Bickerton from Telford.

Thank you for looking after my children at The Kingswood Trust Holiday Club. They have both thoroughly enjoyed their adventures, nature based and fun outdoor activities and arrive home happy and tired, ready for a good night’s sleep.

- Simon Briscoe from Wolverhampton.

The Kingswood Trust charity is a place where there are no limits to learning and no boundaries to the imagination.

- Rachel Wells - Head Teacher and Charity Manager, The Kingswood Trust.

I loved the zipline and feeding the rabbits. My most favourite time was when we ate our roast dinner and then went to the play area. I have been begging Miss Mason to come back soon and I hope we will.

- Rukudzo (Aged 7).

10 reasons to choose The Kingswood Trust

1. The Kingswood Trust was awarded the Learning Outside the Classroom Quality Badge in Autumn 2017.

10 reasons to choose The Kingswood Trust

2. We are much more than a school trip… our activities support learning and development for all.

10 reasons to choose The Kingswood Trust

3. Our Charity is fully risk assessed and has an outstanding health and safety record.

10 reasons to choose The Kingswood Trust

4. Our venue is local – to Wolverhampton, Shropshire, Staffordshire, Telford and Wrekin and Birmingham and the Black Country Authorities so there is less travel time and lower transport costs.

10 reasons to choose The Kingswood Trust

5. All Teaching staff have teaching qualifications or L5 Support assistant qualifications and are experienced outdoor educators – 4 staff have a level 3 Forest Leader qualification.

10 reasons to choose The Kingswood Trust

6. Our curriculum enhancement opportunities are carefully planned to meet the needs of schools and groups – learning is memorable, active and fun.

10 reasons to choose The Kingswood Trust

7. We connect people with nature for improved education, health and wellbeing – research backs up this need to combat “Nature Deficit Disorder”.

10 reasons to choose The Kingswood Trust

8. We offer a range of pre-visit support via our teaching staff and house manager, including pre-planning visits, parents presentation and video for school use.

10 reasons to choose The Kingswood Trust

9. We can provide you with testimonials from other schools and groups who choose The Kingswood Trust or check out our evaluation feedback.

10 reasons to choose The Kingswood Trust

10. We offer good value for money – and have a range of offers available and supporting staff come free.

Special Events

Are you looking for a fun activities for the whole family, or something new to do with friends? Check out our events here with opportunities to connect with nature and the great outdoors. Visit our Facebook page now. Here you can find out news and what’s on and book onto our events and activities.

View all our current events

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The Kingswood Trust

Address and Directions

The Kingswood Trust
Holyhead Road
Kingswood
Wolverhampton
WV7 3AP
Tel: 01902 558132
Email: Kingswood@wolverhampton.gov.uk
Email Head: Rachel.Wells@wolverhampton.gov.uk

Find Us: Download directions to The Kingswood Trust

Opening Times

Monday: 8:30am - 4:30pm
Tuesday: 8:00am - 4:00pm
Wednesday: 8:30am - 4:30pm
Thursday: 8:00am - 4:00pm
Friday: 8:00am - 4:00pm
Weekends: Vary by event

For group bookings and stays contact The Kingswood Trust directly to arrange or call us direct on 01902 558132.

Book Our Events

We hold many fun events all year round. To see our latest events and book your place simply go to our eventbrite page.

Accessibility

The Kingswood Trust are delighted to have achieved top marks for Learning Outside the Classroom, read more about LOtC here.

Assistance Dogs are welcome at The Kingswood Trust.

The Kingswood Trust is wheelchair friendly. All buildings are on one level and the majority of the grounds can be accessed with a wheelchair. Wheelchair accessible toilets are also available.

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